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Book Title: Service Management : Operations, Strategy, Information Technology
Publication Name: Service Management : Operations, Strategy, Information Technology
Language: English
Publisher: McGraw-Hill Higher Education
Publication Year: 2007
Item Height: 1 in
Subject: Industries / Service, Operations Research
Item Weight: 48.3 Oz
Type: Textbook
Item Length: 11 in
Subject Area: Business & Economics
Author: Mona J. Fitzsimmons, James A. Fitzsimmons
Item Width: 8.8 in
Format: Hardcover